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The 6th European Quality Assurance Forum, entitled ‘Quality and Trust: at the heart of what we do’, was jointly hosted by the University of Antwerp and Artesis University College (a member of EURASHE) on 17-19 November 2011, and took place in Antwerp (Belgium). Through a mix of plenary and parallel sessions, EQAF 2011 aimed at exploring the impact and essence of both internal and external QA, and how QA could be further developed to serve these better. It brought together all key stakeholders in this field, such as higher education institutions, quality assurance agencies and students.