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The changes taking place in the field of education are influenced by a wide range of factors: technological innovations, transformations in the socio-economic sphere, as well as the transformation of political institutions. The catalysts of the ongoing changes are phenomena that can be defined by the following terminological units: software, online, digitalization, robotics, IT and others. A fundamentally new development of modern education is associated with the use of artificial intelligence technologies. The field of education is one of the promising areas of using artificial intelligence technologies. The world experience of using artificial intelligence in education was considered, as well as technologies that are distinctive features of the future educational environment and combine international experience. It is shown that artificial intelligence technologies are necessary for the organization and management of various aspects of academic competence. Special attention is paid to promising areas of the use of artificial intelligence technologies in education.