Enhancement of higher-education quality with a focus on the major stakeholders

Bukhshtaber, N.V.

Автор: Bukhshtaber N.V.
Журнал: European Association of Institutions in Higher Education Library
Год издания: 2011
Первая страница: 1
Последняя страница: 11
Аннотация: The Standards and Guidelines for Quality Assurance in the European Higher Education state that a good-quality higher education should serve the interests of the major stakeholders: students, employers and society at large. However, the interests of these stakeholders reflect different time perspectives and different needs, and they often conflict. Moreover, in today's knowledge-intensive economy, stakeholder needs change quickly. The paper discusses the problem of balancing the requirements of major stakeholders to ensure that educational process simultaneously leads to the personal and professional development of graduates, the successful operation of companies, and the prosperity of society. The author challenges the concept of intended learning outcomes (ILOs), which are, on the one hand, manifestations of the content of educational programmes and, on the other hand, the main tool around which quality assurance in education revolves. Given the rapidly changing world, it is unclear what constitutes an effective ILO, and how the achievement of such desirable nowadays elements as creativity and innovation can be measured against the pre-determined standards. This paper illustrates these problems by looking at the experience of the Graduate School of Business Administration of Moscow State University in the enhancement of the quality of education. The paper was presented at 6th European Quality Assurance Forum, 17-19 November 2011, the University of Antwerp and Artesis University College, Antwerp, Belgium; http://www.eurashe.eu/library/bs-ia2_bukhshtaber-pdf/
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